Operations Manager

Enforce daily service objective performance goal of 95% - 100% Enforce development of supervisor team to including establishing performance expectations, training, coaching, and performance appraisals. Ensure performance goals and met to pre-established expectations. Manage and monitor project start-up, assessing needs, design and development. Implement innovative approaches to maximize efficiency and profitability. Oversee and review the daily IT process to ensure that results are reported accurately. Monitor and report on project and program results Maintain effective levels of communication at all levels of all pertinent information, to include corporate and/or client objectives, performance outcomes and expectations, etc. Oversee efforts to address problems related to program performance Develop and manage all support staff working with Operations. Ensure Quality Assurance feedback i Publicada el 2014-07-24 en el portal oficial de empleos de Alorica; se aplica en línea.